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	<title>Writing Hurts &#187; Jeff Jarvis</title>
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	<description>Media as a contact sport</description>
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		<title>In which I&#8217;m hard on Dean Singleton, again</title>
		<link>http://www.writinghurts.com/2009/05/20/in-which-im-hard-on-dean-singleton-again/</link>
		<comments>http://www.writinghurts.com/2009/05/20/in-which-im-hard-on-dean-singleton-again/#comments</comments>
		<pubDate>Wed, 20 May 2009 17:57:00 +0000</pubDate>
		<dc:creator>Jamie</dc:creator>
				<category><![CDATA[newspapers]]></category>
		<category><![CDATA[Dean Singleton]]></category>
		<category><![CDATA[Jeff Jarvis]]></category>
		<category><![CDATA[Newspaper]]></category>
		<category><![CDATA[user-generated content]]></category>

		<guid isPermaLink="false">http://www.writinghurts.com/?p=88</guid>
		<description><![CDATA[I wrote last week about Dean Singleton&#8217;s plan to make people pay for local content. I don&#8217;t think it&#8217;s a good idea, because instead of increasing revenue, it&#8217;s going to shut off access to content, not just for local readers, but for search engines, as well, making the sites less connected with larger conversations. Jeff [...]]]></description>
			<content:encoded><![CDATA[<p>I wrote<a href="http://jamietie.com/post/106959864/possible-online-revenue-models-for-newspapers-as" target="_blank"> last week</a> about Dean Singleton&#8217;s plan to make people pay for local content. I don&#8217;t think it&#8217;s a good idea, because instead of increasing revenue, it&#8217;s going to shut off access to content, not just for local readers, but for search engines, as well, making the sites less connected with larger conversations.</p>
<p>Jeff Jarvis makes <a href="http://www.buzzmachine.com/2009/05/12/getting-past-the-past/" target="_blank">that point</a> (and more) more eloquently that I could.</p>
<p>I&#8217;m much more concerned about what Singleton wants to give away. He&#8217;s expecting to create a rich site filled with user-generated content and other information, but no local news stories.</p>
<p>Putting aside that the company should being doing their best to create context, including using that user-generated content; or arguments about the actual worth of most local news these days; or even questions about how much user-generated content there will actually be, this sends the wrong message. It tells readers that their content is less valuable than content produced by trained reporters.</p>
<p>In some cases, it might be, but not all the time. In fact, to some people, the user-generated content is more important than the latest on sewer rates or the zoning board. It shows life in the community, and it also can help to break news. It isn&#8217;t secondary anymore. Having a user base that&#8217;s dedicated to documenting their community and talking about issues that matter to them isn&#8217;t optional, and it isn&#8217;t secondary to the local news that&#8217;s being written by staffers. It&#8217;s a vital part of any news organization&#8217;s future, and giving it (or appearing to give it) second-class status is a mistake.</p>
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		<title>You only THINK you&#8217;re paying for content</title>
		<link>http://www.writinghurts.com/2009/05/14/you-only-think-youre-paying-for-content/</link>
		<comments>http://www.writinghurts.com/2009/05/14/you-only-think-youre-paying-for-content/#comments</comments>
		<pubDate>Thu, 14 May 2009 12:55:16 +0000</pubDate>
		<dc:creator>Jamie</dc:creator>
				<category><![CDATA[newspapers]]></category>
		<category><![CDATA[Associated Press]]></category>
		<category><![CDATA[Business model]]></category>
		<category><![CDATA[gazette]]></category>
		<category><![CDATA[Jeff Jarvis]]></category>
		<category><![CDATA[Newspaper]]></category>
		<category><![CDATA[Publishing]]></category>
		<category><![CDATA[William Dean Singleton]]></category>

		<guid isPermaLink="false">http://www.writinghurts.com/?p=72</guid>
		<description><![CDATA[(Note: I&#8217;m back, at least for a while. It&#8217;s a time of even more upheaval in the newspaper industry, and I&#8217;ve found myself with a lot to say.) There&#8217;s been a lot more talk about making people pay for online content recently. Dean Singleton made a big deal of that at the AP conference, and [...]]]></description>
			<content:encoded><![CDATA[<p>(Note: I&#8217;m back, at least for a while. It&#8217;s a time of even more upheaval in the newspaper industry, and I&#8217;ve found myself with a lot to say.)</p>
<p>There&#8217;s been a lot more talk about making people pay for online content recently. Dean Singleton made a big deal of that at the AP conference, and has now announced a <a href="http://www.poynter.org/column.asp?id=45&amp;aid=163508" target="_blank">plan to make people do just that</a>.</p>
<p>It&#8217;s a bad idea, one I <a href="http://jamietie.com/post/106959864/possible-online-revenue-models-for-newspapers-as" target="_blank">made fun of</a> and <a class="zem_slink" title="Jeff Jarvis" rel="homepage" href="http://www.buzzmachine.com/">Jeff Jarvis</a> did an <a href="http://www.buzzmachine.com/2009/05/12/getting-past-the-past/" target="_blank">intelligent take down of</a>. I could keep making jokes at Singleton&#8217;s expense (and still might, actually), but I also want to explain why this idea is so wrong-headed.</p>
<p>The argument is that people pay for content when they buy a newspaper, so they should do the same when they read content online. I&#8217;ve been wondering how much people actually pay per story in the newspaper.</p>
<p>Between May 4 and May 8, <a href="http://gazetteonline.com" target="_blank">The Gazette</a> published 335 stories (collections of briefs are counted as one story). That works out to an average of 67 each day. A few years ago, that would have been much higher, but with cutbacks, that sounds about right for a mid-sized daily in a small city. The Gazette&#8217;s newsstand price is $0.75 per issue. That means if you bought the paper at your favorite convenience store, you paid an average of about $0.01 per story. In weeks where the number of stories is higher, you&#8217;d be paying under that. If you subscribe, that number will come down even further. That penny doesn&#8217;t go toward reporting and writing the stories, either. It goes toward the (many) costs to make the physical newspaper.</p>
<p>But who reads all those stories? Some do, I know, but I certainly don&#8217;t, and I&#8217;m not alone. I read stories that I already know will be interesting to me. But when you&#8217;re buying a paper, you have to buy the whole thing, not just the news or sports sections. Online, there&#8217;s no such requirement. And who is willing to pay for stories they&#8217;re not going interested in?</p>
<p>Now think about how much it costs to publish a newspaper every day. Presses, workers, paper and ink all cost money, not to mention paying people to plan routes and then deliver the papers. The paper shows up at your door, and that&#8217;s why you&#8217;re willing to pay for it.</p>
<p>You have to seek out—at least somewhat—news stories online, and it doesn&#8217;t cost the company nearly as much to publish or display them. So what&#8217;s the justification for charging?</p>
<p>I don&#8217;t have good figures about the exact daily cost of printing a newspaper (does anyone? I&#8217;d love to hear them), but let&#8217;s be generous and say it costs twice as much to print a paper than to display it online (I bet that number is closer to five times more expensive). That makes each story online worth about $0.005. How do you collect that? How do you handle readers who feel the story didn&#8217;t deliver what the headline promised and want their money back? And, more importantly, isn&#8217;t it time to figure out a truly new business model, one that might actually work and help media companies survive, instead of hastening their death?</p>
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